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Terms of Service

Last Updated and Effective: June 5, 2026


Welcome to www.minibaby.us, owned, operated, and administered by Minibaby LLC (“Minibaby,” “us,” “we,” or “our”). These terms constitute a legal agreement between you and Minibaby LLC and govern your use of the Site, the Services, Products, Content, and all resources available or enabled via Our Properties (as defined in Section 1 (Our Properties)). Please read this Terms of Service agreement (the “Agreement” or “Terms”) carefully as it affects your legal rights and obligations.

By making a purchase of product(s) we sell on www.minibaby.us or in any other physical retail location (collectively, “Products”), or accessing or using this website, www.minibaby.us, or any other websites owned or operated by Minibaby LLC, its affiliates or agents, that post a link to or include this Agreement (collectively, the “Site”) in any way, including using the digital resources and features available or enabled via the Site (each a “Service” and collectively, the “Services”) by us, completing the registration process, and/or merely browsing the Site, you represent that: (1) you have read, understand, and agree to be bound by this Agreement; (2) you are at least 18 years old or the age of majority in your jurisdiction; and (3) you have the authority to enter into this Agreement. If you do not meet the age requirement, then you may not purchase or use the Services. If you do not agree to be bound by the Agreement, you may not access or use this Site or the Services or provide data to us.


Arbitration Agreement Notice: Section 14 (Arbitration Agreement) contains provisions that govern how to resolve disputes between you and Minibaby LLC. Where permitted by law, and except for certain types of disputes described in the Arbitration Agreement section below, you and Minibaby LLC agree that this Agreement requires the use of arbitration on a binding, individual basis to resolve disputes related to Our Properties, these Terms of Service, and/or our Privacy Policy, rather than jury trials or class actions, and also limit the remedies available to you in the event of a dispute. You waive your right to proceed with any dispute as part of a class action lawsuit or class-wide arbitration. For more information, see Section 14 (Arbitration Agreement), below.


Changes to Terms of Service: We reserve the right to change the terms and conditions contained in these Terms at any time. It is your responsibility to review this Agreement periodically. We may revise this Agreement at any time without notice to you. If you do not agree to this Agreement, please do not use this Site or the Services or provide data to us. Please note that this Agreement is subject to change by us in our sole discretion at any time without prior notice (“Updated Terms”). When changes are made, we will make the Updated Terms available at the Site. We will also update the “Last Updated” date at the top of the Agreement.

If we make any material changes, and you have registered to use the Services, we will also send an e-mail to you at the last e-mail address you provided to us pursuant to the Agreement. Any changes to the Agreement will be effective immediately for new users of the Site or Services and will be effective thirty (30) days after posting notice of such changes on the Site for existing users or such a timeframe as may be specified in the Updated Terms. We may require you to provide consent to the Updated Terms in a specified manner before further use of the Site or the Services is permitted. If you do not agree to any change(s), stop using Our Properties immediately. Your continued use of any of Our Properties after we make a change to the Terms as described above constitutes your acceptance of such change(s) and you are bound by them.


Notice regarding Medical and Professional Advice: The information made available on or through Our Properties is provided for information purposes only and is not intended as medical, clinical, or professional advice. No information made available on or through Our Properties is a substitute for the advice of a healthcare professional, or a recommendation for any particular medical product or treatment plan. It is important that consumers rely on the advice of a healthcare professional and employ good judgment for the specific conditions of each individual and circumstance. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical, mental, psychological, or other health condition. Never disregard professional medical, psychological, or clinical advice or delay in seeking it because of something you have read on Our Properties. The information made available on our properties is not intended for emergency use. If you think you have a medical emergency, call 911 or seek immediate or other appropriate emergency attention.


Table of Contents

  1. Our Properties
  2. Access to Our Properties; Restrictions
  3. Account Registration and Security
  4. User Submission Content
  5. Product Reviews and Ratings
  6. Intellectual Property
  7. Terms of Sale
  8. Promotion
  9. Third-Party Service & Links
  10. Privacy Policy
  11. Intellectual Property Infringement
  12. Limitation of Liability
  13. Indemnification
  14. Arbitration Agreement
  15. Governing Law and Venue
  16. Termination
  17. Notice to California Customers
  18. Electronic Communications

1. Our Properties

The Site, our Services, Content, and all resources available or enabled via our website or affiliate networks are collectively referred to in this Agreement as “Our Properties.” Our Properties allow users to browse, evaluate, select, and purchase from our inventory of Products. You may also access various materials, such as information, text, data, images, graphics, video, audio, tags, software, messages, or other media (collectively, “Content”) associated with our business, Products, and Services.

The Content that we publish or provide on Our Properties (“Our Content”) is for informational use only, helping you discover our Services and choose the right Products for your needs. We reserve the right, at our sole discretion, to modify, update, remove, or change Our Content and Products at any time without prior notice. Additionally, Product pricing and availability are subject to change at any time without notice in our sole discretion.

You recognize that certain Content accessible through Our Properties includes user-generated content, which remains the exclusive responsibility of the person or entity from whom it originates. Consequently, you—and not Minibaby LLC—bear full responsibility for any Content you upload, post, email, share, or otherwise provide (“Provide”) on or through Our Properties (“User Submission Content”). Likewise, other users are solely responsible for the Content they Provide on Our Properties. Any opinions, reviews, or submissions published on Our Properties belong entirely to the individuals who express them and do not necessarily represent the views of Minibaby LLC.


2. Access to Our Properties; Restrictions

Minibaby LLC grants you a limited, personal, non-exclusive, and non-transferable license to access Our Properties solely to learn about our brand, explore our offerings, and purchase Products for personal consumption. Buying items from our store for the purpose of commercial resale, unauthorized distribution, or on behalf of an unapproved third party is strictly prohibited unless you have received express, written consent from us in advance.

Except as explicitly authorized within these Terms, you agree that you will not engage in, or assist others with, the following prohibited actions:

  • You may not copy, distribute, display, lease, sell, translate, modify, create derivative works from, decompile, disassemble, or reverse-engineer any portion of Our Properties.
  • You may not leverage the information, product details, or content found on our site for commercial purposes, nor use Our Properties to benefit a separate business enterprise.
  • You may not utilize framing techniques to enclose or embed our logos, trademarks, custom page layouts, or product imagery inside an external website or application.
  • You may not remove, obscure, or destroy any copyright notices, trademarks, or proprietary rights markings displayed across Our Properties.
  • You may not deploy manual or automated software, tools, or processes—including bots, scrapers, spiders, crawlers, or data-mining scripts—to extract or harvest data from our web pages.
  • Operators of public search engines and AI-powered search or discovery platforms (such as conversational search engines) are granted a narrow, revocable exception to use automated crawlers to index materials from our Site. This exception is granted solely to the extent necessary for generating publicly available, real-time search results or product recommendations. You are strictly prohibited from using Our Content, Products, or User Submission Content to train, retrain, or fine-tune large language models, artificial intelligence systems, or machine learning algorithms without our express written consent.

3. Account Registration and Security

To access certain features of Our Properties, you may be required to register an account. You agree to provide only accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials. You may not sell, share, or transfer your account or any account rights to any third party. To the maximum extent permitted by applicable law, Minibaby LLC reserves the right to terminate your account, cancel pending orders, or deny you access to Our Properties at any time, in our sole discretion, without prior notice and without liability. Your account use must comply with all applicable rules, laws, and regulations. All personal information provided during registration is governed by our Privacy Policy. You may cancel your account at any time through your account dashboard or by contacting our customer support team.

Any future feature rollouts, website updates, or platform additions to Our Properties will automatically be governed by these Terms. Minibaby LLC and its third-party vendors reserve all proprietary rights not explicitly granted here. Any unauthorized utilization or breach of these restrictions immediately revokes and terminates your license to use Our Properties.


4. User Submission Content

Our Properties may offer opportunities for you through our Site, email, or social media channels (including when you respond to our requests with our designated brand hashtags, such as #Minibaby or #Minibabyfamily) to share product reviews, comments, photos, videos, feedback, suggestions, or other materials (collectively, “User Submission Content”).


4.1 Rights You Grant to Us

By submitting, posting, or sending User Submission Content to Minibaby LLC, you grant us a perpetual, worldwide, irrevocable, royalty-free, fully sublicensable, and transferable right to use, copy, distribute, display, publish, translate, modify, adapt, and create derivative works from your User Submission Content for any business purpose, including marketing, advertising, and commercial use, in any media or format now known or later developed. You also grant Minibaby LLC the right to feature the name, profile picture, photograph, or social media handle submitted alongside your review or comment.


4.2 Your Responsibilities

By submitting User Submission Content, you represent and warrant to Minibaby LLC that your User Submission Content: (1) is not confidential and that you have all necessary permission to submit it; and (2) does not infringe upon, misappropriate, or violate the rights of any third party, including, without limitation, any intellectual property rights, rights of publicity or privacy, or any other proprietary rights. You also acknowledge that the internet may be subject to breaches of security and should be aware that submissions of User Submission Content or other information may not be secure, and you should consider this before submitting any information to Minibaby LLC. Furthermore, you agree not to use a false email address, impersonate any individual or entity, or otherwise mislead Minibaby LLC or third parties regarding the true origin of your submission.


4.3 Our Right to Screen and Remove Content

Minibaby LLC reserves the absolute right, but assumes no obligation, to monitor, edit, or remove any User Submission Content at any time, for any reason, and without notice or liability.


4.4 No Confidential Relationship

Except as described in our posted Privacy Policy or another agreement on Our Properties where you provide your User Submission Content, you agree that your User Submission Content will be treated as non-confidential and non-proprietary and will not be returned. You acknowledge and agree that your relationship with Minibaby LLC is not a confidential, fiduciary, or other type of special relationship, and that your decision to submit any User Submission Content does not place Minibaby LLC in a position that is any different from the position held by members of the general public, including with regard to your User Submission Content.

You further agree that Minibaby LLC is free to use any ideas or concepts contained in any User Submission Content for any purposes whatsoever, including, without limitation, developing, manufacturing, and marketing products and services, including, without limitation, publication of your User Submission Content on Our Properties, without any payment of any kind to you. To the fullest extent permitted by law, you waive any moral rights you may have in any User Submission Content you submit, even if such User Submission Content is altered or changed in a manner not agreeable to you.

You acknowledge that Minibaby LLC may be working on or developing material similar or the same in nature to your User Submission Content and that Minibaby LLC may have received similar or the same intellectual property rights from another party. Minibaby LLC owes you no obligation connected to your submissions unless you and Minibaby LLC enter into a written agreement to that effect. Any discussion or negotiations between you and Minibaby LLC regarding your submissions does not constitute recognition of the novelty or originality of your User Submission Content.


5. Product Reviews and Ratings

Our Properties may allow registered users to post reviews, ratings, and comments about Products purchased through our Site (collectively, “Reviews”). You are solely responsible and liable for any content, opinion, statement, recommendation, or advice contained within your Reviews. Reviews posted on Our Properties are not endorsed by Minibaby LLC and do not represent the views of Minibaby LLC. Any opinions, ratings, or advice presented in a Review belong entirely to their respective authors. By posting a Review, you acknowledge that it is non-confidential and non-proprietary, and you grant Minibaby LLC the full usage and distribution rights outlined in the User Submission Content section of these Terms, including the right to use the name, profile picture, photograph, or social media handle submitted in connection with such Review.

Because we expect users to maintain a high level of integrity with respect to ratings and reviews, you agree to base any rating or review you post only on your first-hand, authentic experience with the Product you are reviewing. You are strictly prohibited from submitting a rating or review in exchange for payment, free products, or other commercial benefits from any third-party individual or entity, or through unapproved promotional campaigns not authorized or administered directly by Minibaby LLC or its designated marketing partners.

Minibaby LLC reserves the absolute right, but assumes no obligation, to monitor, refuse to post, or remove any material submitted in a Review at any time, for any reason, and without notice or liability. If Minibaby LLC determines, in our sole discretion, that any Review could undermine the integrity of our storefront platform, we may exclude or remove such Review without notice.

Further, in accordance with applicable law, Minibaby LLC may remove any Reviews in the event it determines, in its sole discretion, that a Review:

  • Is false, unlawful, misleading, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing (or advocates harassment of another person), threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent, or otherwise objectionable;
  • Promotes bigotry, racism, hatred, or physical harm of any kind against any group or individual, encourages or provides instructions for illegal activities, or impersonates another person or entity;
  • Infringes or violates any patent, trademark, trade secret, copyright, or other intellectual property or proprietary right of any party;
  • Contains commercial advertising, mass mailings, “spamming”, “junk mail”, “chain letters”, “pyramid schemes”, digital viruses, corrupted data, or other harmful, disruptive, or destructive files;
  • Contains private or confidential information of any third party, including, without limitation, physical addresses, phone numbers, email addresses, social security numbers, or credit card numbers;
  • Is unrelated to the topic of the Reviews or the specific Product under which it is posted; or
  • Is otherwise objectionable, or may wrongfully expose Minibaby LLC or its users to any harm or liability of any type.

For the avoidance of doubt, this section does not prohibit consumers from posting honest, good-faith negative ratings and reviews about our Products or Services.


6. Intellectual Property

Our Content, including all text, images, graphics, publications, audio clips, and software, as well as the assembly and arrangement of such items, belongs exclusively to Minibaby LLC, its affiliates, or its licensors, and is protected by U.S. and international copyright laws.

“Minibaby” and all related graphics, logos, slogans, service marks, and trade names used on or in connection with Our Properties are the trademarks of Minibaby LLC and may not be used in connection with your, or any third-party, products or services, or inside website metatags, without our prior written consent. All other trademarks, service marks, and trade names that appear across Our Properties remain the property of their respective owners.


7. Terms of Sale

Order Acceptance, Availability, and Pricing
All Products purchased through Our Properties are for personal, non-commercial use only. Any resale or listing of our Products on third-party marketplaces without our express written consent is strictly prohibited. Pricing and shipping information, including the total amount to be charged, will be displayed during the checkout process before you submit your order. Prices and Product availability are subject to change at any time without notice.

Your submission of an order constitutes an offer to purchase; Minibaby LLC's confirmation email is an acknowledgment of receipt, not a legal acceptance of your order. An order is only deemed accepted once your Product has shipped. Minibaby LLC reserves the right at any time, in our sole discretion and without prior notice or liability, to limit, reject, modify, or cancel any order for any reason. This includes, without limitation, orders placed with erroneous pricing, orders flagged for suspected fraud, orders reflecting unauthorized reselling characteristics, or orders for out-of-stock items. If we modify or cancel your order, we will attempt to notify you via the email address provided at checkout and will issue a full refund to your original payment method for any unfulfilled portions.

Billing and Taxes
To place an order, you must provide valid, current, and authorized payment information. You agree to promptly update your account with any changes to your billing address or payment methods. Depending on your shipping destination, your purchases may be subject to local sales tax, which will be calculated and collected at checkout. If your primary payment method is declined, we will suspend processing and shipment until a valid transaction is successfully approved.

Shipping and Risk of Loss
All Products purchased from Our Properties are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you immediately upon our delivery of the package to the third-party shipping carrier. Minibaby LLC is not responsible for transit delays, lost shipments, or delivery theft once the package has departed our fulfillment facility.

Returns and Refunds
Products may be returned or exchanged strictly in accordance with our official Return Policy posted on minibaby.us. To initiate a return or request assistance with a damaged shipment, please contact us at hello@minibaby.us or initiate a self-start return through our online portal. Approved refunds will be issued exclusively to the original payment method used for the purchase.

Product Disclaimers and Buyer Acknowledgment
By purchasing our Products or utilizing Our Properties, you explicitly acknowledge, understand, and agree to the following product limitations and terms:

  • Natural Ingredient Variability: Minibaby Products use organic ingredients subject to environmental variances. Stated metrics or parts-per-million (ppm) thresholds are internal quality targets managed through product sampling and do not guarantee absolute perfection for all individual Products. Natural variations or testing tolerances do not constitute a product defect or misrepresentation.
  • Topical Use and Non-Ingestion: Products are strictly for topical cosmetic use. Terms like “lick-safe” or “edible” refer only to safety regarding minor, incidental oral contact (e.g., a child licking treated skin), not dietary consumption. Products must not be intentionally ingested. Minibaby LLC is not liable for illness or adverse reactions caused by ingestion.
  • Medical Disclaimer: Our Products are cosmetics, not drugs. They are not evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any medical condition, including eczema or rashes. Website or marketing content does not constitute medical advice. Consult a pediatrician for all medical concerns.

8. Promotion

From time to time, Minibaby LLC may offer promotional discounts, giveaways, sweepstakes, or coupon codes (collectively, “Promotions”). These Promotions may be governed by a separate set of rules determining eligibility, such as age or geographic restrictions. It is your sole responsibility to review those specific rules before participating. Promotional codes are limited to one per customer, are not redeemable for cash, cannot be sold or transferred, and cannot be combined with other offers unless explicitly stated. Minibaby LLC reserves the right to disable, cancel, modify, or refuse any promotional discount or campaign at any time, for any reason, and without prior notice or liability.


9. Third-Party Service & Links

Our Properties may contain links to third-party websites, services, or integrations (such as payment processors, shipping carriers, or social media platforms). Your relationship with these third-party providers is governed solely by your individual agreements with them. Minibaby LLC does not review, endorse, or assume any responsibility for the accuracy, legality, or content of third-party websites or services. You acknowledge and agree that the Minibaby Entities are not liable, and you agree not to seek to hold the Minibaby Entities liable, for the conduct of third parties, including operators of external sites, and that the risk of injury or economic damages from such third parties rests entirely with you. We assume no liability for how these third parties handle your data, privacy settings, security, or personally identifiable information.

If you create an account on our Site, you are solely responsible for protecting the security and confidentiality of your password, login credentials, and identification. You are entirely responsible for all access to, and activity on, Our Properties by anyone utilizing your account credentials. This includes, without limitation, all digital communications, data transmissions, and financial obligations incurred through such access, whether or not the use of your account was actually authorized by you. You agree to immediately notify Minibaby LLC at hello@minibaby.us of any unauthorized use of your password, any security breach, or any threatened breach of Our Properties' security so we can assist in securing your account.


10. Privacy Policy

You acknowledge and agree that all information collected by Minibaby LLC is governed tightly by our Privacy Policy, which describes our data collection, use, and disclosure practices in connection with your access to and use of Our Properties. Our Privacy Policy explains how we utilize third-party cookies, pixels, web beacons, and other tracking technologies for analytics, security, and targeted advertising purposes, as well as the choices and opt-out mechanisms available to you regarding these technologies. By accessing or using Our Properties, you acknowledge that you have read and understand our Privacy Policy.


11. Intellectual Property Infringement

If you believe that any content on Our Properties infringes your copyright or other intellectual property rights, please contact our registered Designated Agent at hello@minibaby.us with details of the alleged infringement. To be legally effective under federal law, your notification must strictly comply with the statutory requirements set forth under 17 U.S.C. § 512(c)(3).


12. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Minibaby LLC, its members, managers, officers, directors, employees, affiliates, and agents (collectively, the "Minibaby Entities") be liable to you for any indirect, incidental, special, punitive, exemplary, or consequential damages whatsoever. This includes, without limitation, liability for loss of use, loss of data, loss of profits, the cost of procurement of substitute goods, personal injury, or property damage arising out of or in connection with your use of Our Properties or Products, regardless of the legal theory (contract, tort, strict liability, or otherwise), even if Minibaby LLC has been advised of the possibility of such damages.

To the extent not prohibited by law, you agree that the total, aggregate liability of the Minibaby Entities for all claims, damages, losses, or causes of action finally awarded against us shall not exceed the total price paid by you for the Products giving rise to the claim, or fifty U.S. dollars ($50.00) if no purchase was made. The existence of more than one claim will not enlarge or extend this limit.

The limitations set forth in this section will not limit or exclude the Minibaby Entities' liability for gross negligence, fraud, or intentional, willful, malicious, or reckless misconduct. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations or exclusions apply to you only to the extent permitted by the laws of your jurisdiction.


13. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Minibaby LLC, its members, managers, officers, directors, employees, affiliates, and agents (collectively, the "Minibaby Entities") from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including, without limitation, reasonable attorneys' fees and court costs) arising out of or relating to your access to, use of, or misuse of Our Properties or Products. This defense and indemnification obligation also extends to any reviews, ratings, commentary, social media interactions, or other user-generated content you post, submit, or link to in connection with our brand, as well as your violation or alleged violation of these Terms, or your violation of any third-party rights, including without limitation any intellectual property, copyright, proprietary, privacy, or publicity rights.

Minibaby LLC reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate fully with our defense of these claims. You agree not to settle, compromise, or otherwise dispose of any matter involving the Minibaby Entities without our prior express written consent.


14. Arbitration Agreement

a. Applicability of Arbitration Agreement. You and Minibaby LLC agree that any dispute, claim, or controversy arising out of or relating to your access to or use of Our Properties, or your purchase or use of Products ("Dispute") will be resolved by binding individual arbitration rather than in court. This agreement applies to all past, present, and future claims. Exceptions: (1) individual actions in small claims court if they qualify and remain there, and (2) equitable or injunctive relief in court to stop the infringement or misuse of intellectual property rights.

b. Informal Dispute Resolution. Before filing arbitration or small claims, you and Minibaby LLC must participate in an individual informal dispute resolution conference via telephone or video. If you are represented by counsel, your counsel may participate, but you must personally attend. To initiate, the claiming party must email hello@minibaby.us with their name, address, account email, counsel's info (if any), and a detailed description of the Dispute. The conference must occur within forty-five (45) days of receipt. Coordinated or multi-plaintiff conferences are strictly prohibited unless all parties agree. Completing this individual conference is a mandatory condition precedent; failure to complete it bars filing arbitration, and all deadlines are paused during this process.

c. Waiver of Jury Trial. Both parties knowingly, intentionally, and voluntarily waive any constitutional or statutory right to a trial by a judge or jury in a court of law. All Disputes will be resolved exclusively via binding individual arbitration. Court review of an arbitration award is highly limited.

d. Waiver of Class and Other Non-Individualized Relief. Claims must be brought strictly on an individual basis. You and Minibaby LLC waive all rights to bring, hear, or participate in any class, collective, mass, coordinated, or representative proceeding. The arbitrator may award relief only in favor of the individual party seeking relief. If a court rules that any part of this waiver is unenforceable as to a particular claim or request for relief, that specific claim will be severed and litigated in the state or federal courts in the Commonwealth of Virginia, while all remaining claims continue in arbitration.

e. Arbitration Rules and Forum. The Federal Arbitration Act governs this agreement. If the informal process fails after sixty (60) days, either party may initiate binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The written request must include a factual basis, clear damages calculation, and proof of completing the informal process. Counsel must sign the request, certifying under Federal Rule of Civil Procedure 11 standards that the claim is not frivolous or brought for an improper purpose. Arbitration will occur in the county where you reside. All proceedings, evidence, and documents will remain strictly confidential.

f. Batch Arbitration. If one hundred (100) or more similar arbitration requests are filed against Minibaby LLC by the same law firm or coordinated counsel within a thirty (30) day period, the AAA will administer them in batches of one hundred (100). The AAA will appoint one arbitrator per batch and resolve each batch as a single consolidated arbitration with only one set of filing and administrative fees due per side, per batch. An AAA-appointed standing Administrative Arbitrator will resolve any disputes regarding this batching process, with fees paid by Minibaby LLC. You agree to cooperate in good faith to implement this cost-saving process.

g. 30-Day Right to Opt Out. You may opt out of this arbitration agreement within thirty (30) days of first becoming subject to it by emailing an unequivocal opt-out notice with your full name, address, and account email to hello@minibaby.us. If you opt out, disputes must be resolved exclusively in the state or federal courts within the Commonwealth of Virginia.

h. Survival of Agreement. This Arbitration Agreement and Class Action Waiver section will fully survive the termination of your relationship with Minibaby LLC, your account closure, or any cessation of Minibaby LLC's business operations.

i. Attorneys’ Fees and Costs. Parties bear their own legal fees unless the arbitrator finds a claim frivolous or brought for an improper purpose under Rule 11 standards. Crucially, if a party breaches this agreement by filing a court action, the party that successfully compels arbitration is entitled to recover all reasonable costs, disbursements, and attorneys' fees incurred in securing the court order. The prevailing party in any action regarding compliance with the mandatory informal dispute process is similarly entitled to recover their reasonable legal fees and costs.

j. Modification. If Minibaby LLC makes future material changes to this Arbitration Agreement, we will notify you by posting the updated terms on the Site or via the contact email associated with your account. Continued use of Our Properties or Products after thirty (30) days of such notice constitutes acceptance of the changes. If you reject a change via email to hello@minibaby.us within thirty (30) days of notice, you remain bound by the original arbitration terms in effect when you first accepted these Terms of Service.


15. Governing Law and Venue

This Agreement, and any Dispute arising out of or relating to it, shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its choice of law or conflict of law principles.

For any Disputes that are excluded from arbitration under Section 14.a, or if the Arbitration Agreement is found to be completely unenforceable by a court of competent jurisdiction, you and Minibaby LLC explicitly agree that all such legal actions must be instituted and litigated exclusively in the state courts located in the county where Minibaby LLC maintains its principal place of business in Virginia or the United States District Court for the Eastern District of Virginia. Both parties hereby irrevocably consent to the personal jurisdiction and venue of these courts and waive any defense of an inconvenient forum.


16. Termination

Minibaby LLC reserves the right to terminate or suspend your access to and use of Our Properties in its sole discretion, without prior notice and without liability, for any reason or no reason, including, without limitation, any violation of these Terms of Service. Minibaby LLC also reserves the right to investigate suspected violations of these Terms, including any reviews or content you submit, and may refer any suspected fraudulent, abusive, or illegal activity to appropriate law enforcement authorities. Upon termination of your access, or upon direct demand from Minibaby LLC, all rights and licenses granted to you under these Terms will cease immediately, and you must immediately discontinue all use of Our Properties.

Minibaby LLC also reserves the right to modify, withdraw, suspend, or discontinue, in whole or in part, temporarily or permanently, at any time and with or without notice, any Minibaby LLC content, product availability, digital services, or features, or to completely cease operation of Our Properties in their entirety without liability to you.


17. Notice to California Customers

Under California Civil Code Section 1789.3, customers from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (800) 735-2929 (TTY).


18. Electronic Communications

When you visit the Site, submit forms, send us emails, or sign up for transactional or marketing text messages, you are interacting with us digitally and consent to receive electronic communications from us. We may communicate with you via email, text message, or by posting notices directly across Our Properties.

You agree that all agreements, notices, disclosures, promotions, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. For any consumer dispute purposes, all digital notices or messages sent to or from Minibaby LLC are treated strictly as electronic communications and do not alter the definition of Disputes or the mechanics established under Section 14 (Arbitration Agreement). All personal data processed via these communication methods is governed tightly by Section 10 (Privacy Policy).